We work with reuse organisations across London, registered charities, voluntary organisations and social enterprises who collect, remanufacture, and redistribute quality items to Londoners. The members of the network collaborate to ensure best practice and efficiency of services across the city.

We work with items from the 12 Waste Streams: Domestic furniture, Office furniture, Hotel fittings, Carpets, Textiles, Paint, Large and Small WEEE (ie fridges and appliances), Small household items (bric-a-brac), Books, Bicycles, Children's toys and equipment, and Wood.

Collection- The reuse organisations provide an approved, quality-assured collection service to households and businesses across London regardless of borough or sector. As a charitable initiative, the network promotes its service directly to the public, enabling donations of items for charitable use rather than disposal through waste services or, worse, flytipping. We also work closely with Local Authorities to ensure as much as possible of the bulky waste collected is reused, either in partnership with authorities and existing contractors or under contract to the authorities themselves.

Processing- The three-tier hierarchy of physical infrastructure, comprises depots, hubs and outlets. Depots accommodate bulk collections and hold stock to balance the throughput, serving multiple hubs, enhancing the sorting and storing facilities and increasing capacity for recycling. Hubs are Approved Reuse Centres supporting a mix of activities including storage, sorting, training, volunteering, repair, distribution and retailing. The proportionate emphasis of each activity varies with local conditions and priorities. Outlets focus on distribution, retail and casual collection with low levels of storage in some locations.

Distribution- The Delivery Partners have well-established relationships with social services, housing associations, homeless, refugee and other organisations serving vulnerable Londoners and people in need, and these are currently the primary recipients of reused goods. We work in partnership with national and international networks through which significant volumes of goods for reuse are requested. Our outlets, including many of London’s charity shops, retail reused goods to the public, targeting thrift-, green- and fashion- conscious consumers. Working with established peer-to-peer systems (eg Freecycle, Give & Take, Freegle, Eastex), we enable virtual access to, and distribution of, reused goods to a wider public.